Brand van Egmond values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website.

Contents

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store and protect your data?
• Marketing and newsletters
• Social media
• Your website account
• Orders and payments
• Sharing your data
• Cookies
• What are your data protection rights?
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the relevant authority

What data do we collect?

We may collect the following categories of personal data:

• Personal identification information: name, address, email address, telephone number.
• Login and account details (username, password).
• Payment and billing details when you place an order.
• Communication data (correspondence via email, contact forms, or customer service).
• Marketing preferences (newsletter subscription status).
• Technical data collected through cookies (IP address, browser type, device, website usage).

How do we collect your data?

You provide most of the data we collect directly. We collect and process data when you:

• Complete a contact form or communicate with us through other channels.
• Subscribe to our newsletter.
• Follow or interact with us on social media.
• Register for an account on our website.
• Place an order with us.
• Use or view our website via cookies.

We also receive data indirectly from:

• Payment service providers (e.g. your bank or credit card company).
• Analytics providers (e.g. Google Analytics).

How will we use your data?

Brand van Egmond processes your data for the following purposes:

• To respond to your inquiries and provide customer service.
• To send you newsletters, updates, and information (if you have subscribed).
• To manage your website account.
• To process and deliver your orders, including payment handling and delivery.
• To comply with legal obligations, such as tax and accounting requirements.
• To improve our website and services through analytics.

We do not sell your data to third parties.

How do we store and protect your data?

We take appropriate security measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration. Security measures are regularly reviewed and updated.

• Contact form and account data: retained until your inquiry is resolved or your account is deleted.
• Newsletter subscription data: retained until you unsubscribe.
• Order data: retained for up to 2 years after completion, and certain records (e.g. invoices) for up to 7 years in accordance with Dutch legal obligations.

Marketing and newsletters

If you subscribe to our newsletter, we will send you updates about our products, events, and services. You can unsubscribe at any time using the link provided in each email.

We may also share updates via our social media channels (only if you follow us). You can withdraw your consent at any time by unsubscribing or unfollowing us.

Social media

Our website includes buttons that allow you to share or promote pages on social networks such as Facebook, Instagram, LinkedIn, Pinterest, Twitter, and others. These buttons use code provided by the social networks themselves, which may place cookies on your device.

Please consult the privacy policies of these social networks to understand how they handle your data.

Your website account

Certain areas of our website require you to register for an account. We use your details (name, address, phone number, email, login credentials) to provide you with access. You can request changes or deletion of your account at any time.

Orders and payments

When you place an order, we collect and use your data to process and fulfil your order. This includes sharing necessary details with our delivery partners and receiving payment information from your bank or card provider.

We retain this information as required by law.

Sharing your data

We only share your data with:

• Delivery services (for order fulfilment).
• Payment providers (for transaction processing).
• Analytics providers (e.g. Google Analytics, for website performance monitoring).

We will not share your personal data with other organisations unless required by law.

Cookies

Cookies are small files placed on your device to enhance your browsing experience. We use cookies to:

• Keep you signed in.
• Save your preferences.
• Understand how you use our website.
• Provide social media and analytics functionality.

You can manage or disable cookies in your browser settings. However, some website features may not function properly if you do so.

What are your data protection rights?

Under GDPR, you have the following rights:

• Right of access – Request copies of your personal data.
• Right to rectification – Request correction of inaccurate or incomplete data.
• Right to erasure – Request deletion of your data, under certain conditions.
• Right to restrict processing – Request limitation of how we use your data.
• Right to object – Object to processing for direct marketing or legitimate interests.
• Right to data portability – Request transfer of your data to another organisation or to you.

You can make a request by contacting us. 

Privacy policies of other websites

Our website may contain links to external websites. This privacy policy only applies to our website. If you click on a link to another site, we encourage you to read their privacy policy.

Changes to our privacy policy

We regularly review and update this privacy policy. The latest version will always be available on our website.

How to contact us

If you have questions about this privacy policy, the data we hold on you, or wish to exercise your rights, you can contact us at:

• Brand van Egmond
  Nikkelstraat 41, 1411AH, Naarden, The Netherlands
• Email: info@brandvanegmond.com
• Phone: +31 (0)356921259

How to contact the relevant authority

If you believe we have not handled your request properly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl